Privacy Policy

Last updated: 17 August 2026

This Privacy Policy explains how CorvoriangrandRetreat handles personal information collected through this website and guest enquiries. Where the Australian Privacy Act 1988 and the Australian Privacy Principles apply to our activities, we aim to handle personal information in a transparent and responsible manner.

1. Information we may collect

We may collect contact details, booking or enquiry information, correspondence, technical website information, and any other information you choose to provide. Please avoid submitting sensitive information unless it is reasonably necessary for your request.

2. How information is collected

Information may be collected when you contact us, submit the enquiry form, interact with website features, or communicate with our guest services team. Basic technical data may also be generated by your browser and third-party embedded services.

3. How we use information

We may use personal information to respond to enquiries, manage accommodation requests, provide guest support, improve website functionality, maintain security, and meet applicable legal or operational requirements.

4. Disclosure and service providers

Information may be shared with service providers where reasonably necessary to operate the website or respond to a request. Third-party services may process information under their own privacy terms. We do not state that personal information will be sold.

5. Overseas processing

Some technology providers may process information outside Australia. Where applicable, we take reasonable steps appropriate to the circumstances before using service providers that handle personal information.

6. Data security and retention

We use reasonable administrative and technical measures designed to protect information from misuse, loss, unauthorised access, modification or disclosure. Information should be retained only for as long as reasonably required for the purpose for which it was collected or as required by law.

7. Access and correction

You may contact us to request access to or correction of personal information we hold about you. We may need to verify your identity before processing a request.

8. Complaints

If you have a privacy concern, contact us first using the details above. We will review the issue and respond within a reasonable period. Depending on the circumstances and applicable law, you may also have the right to contact the Office of the Australian Information Commissioner.

9. Cookies and embedded services

Our use of cookies and similar technologies is described in the Cookie Policy . Embedded services, such as maps, may apply their own privacy and cookie practices.

10. Changes to this policy

We may update this policy to reflect website, operational or legal changes. The date above shows the latest revision.